FAQ - Frequently Asked Questions
What is the Check-In/Check-Out time?
What does the authorised person need to bring for check-in?
On behalf Member/Public:
On behalf of Public Officers:
Can we cancel our booking?
Will we have to pay a Security Deposit?
FAQs: Rooftop BBQ pits (Operated using charcoal)
Can we book a Rooftop BBQ pit without booking a chalet?
How can we go about booking a Rooftop BBQ pit?
How many BBQ pits can we book per night?
What is the size of wire mesh required?
What is cost of the Rooftop BBQ pit?
Is there a surcharge for catering?
Can catering set-up be done at the rooftop BBQ pit?
FAQs: Pavilion BBQ Pits
How can I book the Pavilion BBQ Pits?
How do non-members make the payment?
How many pits can a person book?
What are the rates and operating hours?
What is the difference between the Superior Suite and Deluxe Suite?
What is the difference between the Superior Villa and Deluxe Villa?
Are pets allowed in the chalet?
Is it possible to get another access card?
Can we request for extra towels?
Can we request for an extra mattress?
Is baby cot available?
What is the size of the baby cot?
Is there free WIFI available?
Are there cutleries provided in the room?
Are tables and stools available for renting?
How big is the table?
FAQs:BBQ Pit for Villa (Gas Operated)
How can we book a BBQ pit for Villa?
What is cost of the Villa BBQ pit?
Do I need to have wiremesh?
FAQs: Swimming Pool
Is the swimming pool open to public?
I am a chalet guest, how many of us can go to the swimming pool?
I am a member, can I bring my guests to the Swimming pool?
I am a social member, can I use the swimming pool?
Are there towels provided at the swimming pool?
What is the operating hours for the Swimming pool?